Our Privacy Policy


Contactlensesau.com.au maintains a strong commitment to your privacy and is bound by the Privacy Act, which covers a number of principles concerning the privacy of private individuals. Contactlensesau.com.au is committed to providing first class customer service and a pleasant shopping experience.

There are many pages of this website which can be viewed without providing personal information, however, for access to Contactlensesau.com.au customer portal and to order contact lenses you are required to provide personally identifiable information. This includes but is not limited to your full name and your email address, prescription information and other sensitive information.

We maintain a strong commitment to your privacy. Contactlensesau.com.au does not share your information. We require some personal information in order to process your order and check your prescription, but this information is kept private.

We do not store your card information transactions are processed live via a secure connection to our payment gateway direct to the bank. If the bank link is too busy or down your transaction will not be processed so please try again later.

We reserve the right to send you emails regarding special offers and product updates, and queries regarding your order and or account.

Contactlensesau.com.au may use cookies and collect information regarding your browser type, operating system and pages viewed to help us when making website changes and improvements to continually better your shopping experience.

Changes to this Privacy Policy are ongoing and it is recommended that you review our policy periodically.